Learners 

NVQ qualifications will significantly
enhance your career prospects.

Information, Advice and Guidance

CEL Training provides up-to-date and comprehensive information, advice and guidance on training across a range of vocational qualifications. The team are committed to providing an excellent and confidential service to all clients/learners offering impartial information, advice and guidance. We are working in partnership with a number of employers and key partners.

As a learner with CEL Training Ltd, we will offer confidential and impartial support throughout your learning journey to help you achieve your goals.

Getting in

You will have an interview before starting with us to consider what training might be suitable for you and how it can help you.  We will tell you all about the programme, what it will involve and about the support you’ll get from us.

You will then do an initial assessment and diagnostic tests to see if you need any additional support before starting your programme. You will have a discussion with an adviser to develop a plan of how you will achieve your learning goals – an Individual Learning Plan. Finally you will be given comprehensive information when you first start on a programme with us; this session is known as your Induction. 

Getting on

At regular intervals throughout your programme, you will meet with your adviser/tutor/assessor to talk about how you are getting on. These discussions will ensure that you get the help you need to identify any barriers that may affect your learning and provide you with opportunities to ask questions and give your views on the programme.

Moving on 

Towards the end of your programme you and your adviser/tutor/assessor will review your learning experience and discuss how you might use the skills and knowledge you’ve gained. You will receive more information about other options and help to plan your next steps.

What you can expect

Our staff:

  • Will treat you with respect;

  • Are well trained and qualified;

  • Can get up-to-date information on what is happening in education, training or employment and tell you about it.

We will:

  • Work to national quality standards;

  • Provide you with effective connections to other services;

  • Support you throughout your learning to enable you to achieve your potential;

  • Continually improve the service we provide.

How you can help us to improve the service?

We will:

  • Welcome suggestions for improvements;

  • Regularly offer you the chance to say what you think about the help you were given;

  • Tell you who to contact and what to do if you’re not happy with any of our services;

  • Supply you with an evaluation form at the end of your training for you to complete and let us know where we could make improvements.

Equality and Diversity

We actively work to ensure that all clients and learners are given equal access to our service and you will be able to read more about this on page 2 of your induction pack. 

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To find out more,
call 0845 864 5100